TonyBet Casino Privacy Policy

At TonyBet, we are deeply committed to protecting your personal information and ensuring your privacy is respected at every stage of your interaction with our platform. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or register at our TonyBet Casino online platform. By using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.

Who We Are

We are TonyBet OÜ, incorporated in the Republic of Estonia, with registration code 12103082. Our registered office is located at Parnu mnt 31-53, 10119, Tallinn, Estonia. As the operator of TonyBet Casino, we are licensed and regulated by the Estonian Tax and Customs Board under license numbers HKL000393, HKT000016, HKL000098, and HKT000015. We act as the data controller for all personal information we collect through our platform at https://tonybet.com/.

Information We Collect

When you register and use our TonyBet Casino services, we may collect the following categories of personal data:

• Full name, date of birth, and government-issued identification details
• Contact information including email address, phone number, and residential address
• Account credentials such as username and encrypted password
• Financial information including payment method details, transaction history, and withdrawal records
• Device information, IP address, browser type, and operating system
• Gameplay activity, betting history, and session data on our Tony Bet platform
• Communications you send us via live chat or email at info@tonybet.com
• Verification documents submitted as part of our KYC (Know Your Customer) process

How We Use Your Information

We use the personal data we collect for a number of legitimate purposes. At TonyBet, we are committed to using your data responsibly and only to the extent necessary for the purpose it was collected.

Service Delivery

We process your data to create and manage your account, process deposits and withdrawals, and provide access to our full library of 10,000+ casino games and sports betting services. Our Tony Bet platform requires accurate personal data to function correctly and securely.

Legal and Regulatory Compliance

As a licensed operator, we are legally obligated to verify your identity, prevent money laundering, and ensure responsible gambling practices. We use your information to fulfill these obligations under applicable Estonian and international law.

Bonus and Promotional Services

We use your data to deliver relevant promotions, including your TonyBet Casino welcome bonus, free spins offers, Friday Reload bonuses, and promotional codes. If you have opted in to marketing communications, we may inform you of new bonus codes and exclusive deals available on our platform.

Customer Support

When you contact our 24/7 customer support team — whether by live chat or by email — we retain records of these interactions to improve service quality and resolve ongoing issues efficiently.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: We need your data to provide you with our casino and betting services
• Legal obligation: We are required to process certain data to comply with anti-money laundering and gambling regulations
• Legitimate interests: We use data to improve our services, ensure platform security, and prevent fraud
• Consent: Where required, we will ask for your explicit consent before processing your data for marketing purposes

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

• Payment processors such as VISA, Mastercard, Skrill, NETELLER, Payz, and others to facilitate transactions
• Identity verification and KYC service providers to meet our regulatory requirements
• Game software providers and live casino suppliers, where technically necessary
• Regulatory authorities and law enforcement agencies when legally required to do so
• IT service providers and cloud hosting partners who assist in operating our TonyBet Casino platform

All third-party partners we engage with are contractually bound to handle your data securely and in accordance with applicable data protection legislation.

Data Retention

We retain your personal data for as long as your account remains active, and for a defined period thereafter as required by law. In most jurisdictions, anti-money laundering regulations require us to retain transaction and identity records for a minimum of five years following account closure. After this period, we securely delete or anonymize your data.

Your Rights as a Data Subject

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by our TonyBet Casino platform:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: In certain circumstances, you may request that we delete your personal data
• Right to restriction: You may ask us to limit how we process your data
• Right to data portability: You may request your data in a structured, machine-readable format
• Right to object: You may object to processing based on our legitimate interests, including direct marketing
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us directly at info@tonybet.com. We will respond to all valid requests within the timeframes required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our TonyBet website to enhance your experience, remember your preferences, and analyze traffic patterns. These include essential cookies required for site functionality, analytical cookies that help us understand how you interact with our platform, and marketing cookies used to deliver relevant content. You may manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our services.

Security Measures

At TonyBet, we implement robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes SSL encryption, secure payment gateways, and strict internal access controls. Despite our best efforts, no online system can guarantee absolute security, and we encourage you to use strong, unique passwords for your Tony Bet casino login and to log out after each session.

International Data Transfers

We operate across multiple markets including Canada, the United Kingdom, Ireland, Estonia, Finland, Germany, and others. Where we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to maintain the level of protection your data deserves.

Children's Privacy

Our services are strictly for adults aged 18 years and older (or the legal gambling age in your jurisdiction). We do not knowingly collect personal data from minors. If we become aware that a person under the legal age has provided us with personal data, we will take immediate steps to delete that information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will notify you through our website or via email. We encourage you to review this page periodically to stay informed about how we protect your data at TonyBet Casino.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with us. You can reach our support team at info@tonybet.com or visit our Help Centre at https://tonybet.com/. For media enquiries, our public relations team can be contacted at pr@tonybet.com. We are here to help and will respond to all data-related enquiries as promptly as possible.